"Satisfaction and Loyalty is a crucial factor to any business! "
At Serenity Rooms, we take our clients' feedback very seriously and pride ourselves on maintaining the highest of standards;
. . . .
"I have just arrived home from the most incredible treatment! Everything about the experience was fantastic (as always) from start to finish. I can highly recommend the Himalayan Salt Stone Therapy."
- January 2024
"Very welcoming. The room it's self is private and Luxury. I Always book every 5 weeks treatments are Relaxing and beneficial."
- January 2024
"After major heart surgery I was advised that massage treatments could help my body to recover. Nobody said it would be this good though! I have had a couple of sitting shoulder with hot shells sessions that eased the tension in my shoulders. Then this evening I went for the bamboo treatment. Such a great experience and I could feel my blood circulation improving by the minute. Thank you Lucinda for your time and attention to my unique injuries, hopefully back to normal soon with your help!"
- November 2023
"Had a wonderful back massage here with Lucinda, who was very professional, friendly and welcoming. Came out feeling so relaxed and pampered!"
- November 2023
"I have been lucky enough to have massages and facials all over the world… some of them at silly prices but Lucinda at The Serenity Rooms is by far the BEST I’ve ever had! Such a relaxing and beautiful place and Lucinda made me feel so comfortable and welcome. I’ll definitely be back again for another facial and Lava shell massage. Thanks Lucinda"
- October 2023
"Lucinda creates such a calm and welcoming atmosphere from the moment you walk in. I felt so taken care of, considered and safe. This is one of my first massages of this kind, and Lucinda explained the whole process and want to expect. Session was great and I left feeling revitalised and full of new knowledge to take with me beyond the session. Very pleased and will be back again :) thanks Lucinda at Serenity Rooms"
- September 2023
"Wonderful experience at Serenity Rooms. I had my 1st Reflexology appointment today with add on leg massage. Absolutely fantastic. Lucinda is so knowledgeable and great. I will be definitely booking another one soon. What an incredible experience!"
- September 2023
"I have just had my first treatment at Serenity Rooms.
As you enter you are greeted by Lucinda who us as lovely on the inside as she is on the outside. Stepping into the room you feel like you are entering a tranquil and magical world created just for you.
I received the Anti Aging Facial but this does not prepare you for the experience you receive. The warm towels ,the soft blanket, the scents from the wonderful products and Lucindas touch as light as a feather when needed but with more pressure when you have a massage which comes with this facial. The music playing let's you flat away into your own relaxing world.
At the end you have as long as you need no rushing and a lovely bottle of cool water. I must admit to thinking have I really got to lift my arm to hold the bottle.
I felt so peaceful it was the most blissful, amazing experience I have had for a long time."
- August 2023
"I have had the deep tissue massage 3 times now and each one has been wonderful.
Lucinda is lovely, and calming. She always asks where to focus on first and checks with you throughout the massage to ask how you are, and if everything is okay.
Overall I would really recommend her!"
- July 2023
"The massage I had was truly blissful, made to feel very welcome and comfortable by Lucinda, definitely will be returning."
- April 2023
"What can I say amazing... Lucinda is very kind, caring and knows what she is doing.... I went and had reflexology (she deff picked up certain things in my body).... After I went on to have the blissful massage, which was lovely using hot stones, which i've never had before, the whole experience was amazing.... beautiful room and music so relaxing...
Had a chat afterwards about things, I was given a bottle of water to take away.... I would deffo recommend 100% I have booked to go back in 4 weeks..... 10 out of 10 for everything thank you."
- February 2023
"Wow what can I say, from the moment I walked into serenity rooms I was warmly greeted by Lucinda. The salon is beautiful and the service provided was amazing. Lucinda was so friendly and professional, listening to me whist making sure I was comfortable. The deep tissue back massage was the best one I’ve ever had, the pressure was perfect and the room was so relaxing and comfortable. The attention to detail with the hot towels, tiger balm and the scalp massage was a lovely way to finish of my treatment. Once my massage was finished I never felt rushed, I was told to take my time and given a complimentary bottle of water and a lovely face mask sample to try out. Lucinda could not of been more helpful, I’ve already rebooked, so happy I’ve finally found somewhere that not only offers amazing treatments but somewhere where I feel comfortable."
- February 2023
"I’ve never had a massage done before , so when I went yesterday after work I was greeted by Lucinda , very polite , professional and talked me through everything.
I was that impressed with Lucinda , I’ve booked in again for next week for another treatment. 100% best thing I’ve done to date."
- February 2023
"I have been to Serenity Rooms a few times now and Lucinda is absolutely fantastic. Very knowledgeable and takes the time to work out what’s best for you. Very calming setting goes well with the relaxing treatments."
- January 2023
"Fantastic service every time! I can totally recommend for hot stone back and shouldertreaetment for built up muscle tension, always come away completely relaxed!"
- January 2023
"I went to see Lucinda for the Blissful back, neck and shoulder massage and it was dreamy. She took the time to target the areas that needed it the most. Will be back for sure!"
- January 2023
"Lucinda made me feel very welcome on a cold wet winters morning. I had a blissful back neck and shoulder massage which was quite frankly 'blissful' and the heated bed and beautiful room surroundings was a sure winner for me. And the oils used were beautiful.
Professional with a magic touch, thank you Lucinda. I will be back."
- December 2022
"Have felt very pampered this afternoon, an amazing service, will definately be coming back soon!!"
- December 2022
"I have recently returned from the most relaxing hour of "me time". My treatment at the Serenity Rooms was the Organic Facial , this treatment used purely natural ingredients and left my skin looking and feeling amazing. Lucinda offers a warm welcome and is professional and knowledgeable about all of her treatments and products. I highly recommend and I will definitely be returning to try out the different treatments on offer."
- December 2022
"Just had a deep tissue back massage and reflexology. Never felt so relaxed. Very professional and friendly service. Made to feel at ease, would definitely recommend."
- November 2022
"I had a luxury pedicure from here which was just out of this world. My feet had been so sore but feel revived and look fantastic now. Thank you Lucinda!"
- September 2022
"I visited Serenity rooms for the first time today for reflexology and found it very relaxing, a peaceful setting & Lucinda very knowledgeable :)"
- September 2022
"I had some crystal healing this evening at serenity rooms, I can honestly say it's the most relaxed I've ever felt, I was treated amazingly and the healing has really been amazing, I feel more at peace and calm. Thank you."
- September 2022
"Another amazing head, back and shoulder massage this evening. I'm a regular and would totally recommend to everyone. The hot stones make it extra special. Thank you Lucinda"
- September 2022
"Lucinda has been coming to our local nursery setting during the 6 weeks holiday doing yoga sessions for our preschool group as well as a trial session with our toddlers. Lucinda has been amazing with the children and brings a calming aura with her which helps settle the children. The children have enjoyed practising yoga poses and completing the story of Steve the chimpanzee. They have also been excited to show me some of the poses they have learnt between the weeks. Lucinda also brings some Mandalas for the children to colour in post session."
- August 2022
"I had a hot stone back massage, and it was so relaxing after a long week, recommended."
- August 2022
"I love the Oncology massage. It's a very relaxing and soothing treatment which leaves me feeling calmed and soothed. The therapy room is also a lovely environment in which to enjoy this amazing treatment, given by a very knowledgeable and caring therapist, Lucinda"
- April 2022
"My sister and I have just returned from a lovely morning of Pampering at Serenity where you could not ask for a better experience; we must say both experiences were of the upmost highest standard and we thoroughly enjoyed both the treatments there."
- March 2022
"I had my first professional massage at Serenity Rooms. It was amazing. Such a relaxing room and Lucinda was very professional. I would recommend to anyone and i'll definitely be booking again"
- March 2022
"The Bamboo massage was a full body experience leaving a relaxed and tension free feeling"
- December 2021